FAQ

FAQ

ANS :

Absolutely! We understand that it’s a tough decision to entrust the direct representation of your products and services to an external partner. If your firm is willing to invest the time, money, and human capital to create sales specific recruiting, training, methods, management, technology, and quality assurance processes that constitute a best practices model for direct sales, you could probably achieve the same objectives that Sales Partnerships does, eventually. However, you’re probably investigating our services because you want or need to see results more quickly than an internal effort would allow.  Or maybe you don’t feel confident that your management team or department has the personnel or access to the right corporate resources to make this happen.  Perhaps you want to dedicate your focus on those areas of your business that are most meaningful to your product development or existing customer service needs.  You want the assurance that your customers are getting the best possible representation of your product while leveraging resources and market reach that would take too much time, focus, or investment internally to fulfill within your business development schedule. Seven Infoservices can help you.

 

 

ANS :

Most of our sales programs can be up and running in as little as 45 days and sometimes faster.  Certain client campaigns, with significant technical knowledge or narrowly focused markets can take a little longer to launch because the recruiting effort needs to be successful before a program starts.

 

ANS :

Seven Infoservices employs several monitoring and evaluation processes that keep track of sales rep activity and performance on a daily basis.  These solutions involve a combination of technology, administrative oversight, and direct management interaction and oversight to ensure that all of our sales professionals know that they are are well supported, but also held to a high standard of performance and adherence to activity expectations.  Some of our key sales management processes include detailed electronic observation and evaluations conducted on a frequent basis for all members of a sales team, knowledge reviews and testing of sales staff, streamlined sales goal matrixes and activity standards applied to all sales staff, and reporting and analytics designed to provide actionable data to managers in near real-time. During the campaign planning and launch phase, specific sales targets, sales activity standards, observation criteria, and other key performance management criteria are established.  These criteria are then imbedded into the sales management tools and processes for use by sales managers.  Sales managers recruited or assigned to your campaign are trained in the use of these tools and the standards by which they are used for your campaign.

ANS :

The relationship between you and your customers drives value for your business.  We understand this and take the obligation to protect your data and the privacy of your customers seriously.   We have in place strong business process, policies, and controls to see that this data is protected.    The first principle we apply is that we only collect the data we need.  Then, in order to protect your data and the privacy of your customers we use a structured approach to secure your data electronically and that data is only visible when it is needed to complete a step or stage in the selling process.  This same principle of limited access is applied to any personally identifiable information data collected about your customers.   By using a structured process we know where protected sensitive data is in our system and we know it is being exposed only for legitimate business use.  Further, by knowing where the data is we can protect it by using industry standard technology.   In addition we have in place controls to revoke access to this data should we need to even further limit its availability.  This process is most effective if implemented at the beginning of an engagement with our clients and is a key part of our new client setup process.